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Information
Commonly asked questions.
How do I clean my
seals?
How should
I clean my equipment?
How
do I stop my unit from leaking?
What do I do if I do get a leak?
What
do I check if my equipment just stops working?
Why
are synch leads so temperamental?
How
should I store my equipment when travelling or when not in use?
How
often should I get my equipment serviced?
What 'O'-ring
grease should I use?
How
do I know if a second hand unit is good?
How
should I get my equipment to you?
What do I do if I do get a leak?
Firstly do not panic. For all equipment remove any batteries or power
supply and dry these out, if they start to overheat put them in a safe
area in case of explosion or fire. If it is a camera try and remove your
film. It is always a good idea to rewind the film in the camera if possible,
but if not use a black bag (available from most photographic shops) or
a blacked out room. Firstly remove the film cartridge and gently pull
the film out of the take up chamber. Gently is quite important as pulling
too hard may damaged the camera gearing and increase the repair charges.
Although the film may be wet careful handling should produce little damage
to your photographs, keeping the film wet will stop the emulsion sticking
to the back of the contacting film. Get it processed as soon as possible.
Now you can visually check the equipment a partial flood will probably
cause a localised problem and should be dried out as best possible while
working the switches and levers manually. This may save costs on the mechanical
side of any repairs. If a full flood an emergency clean bucket of fresh
water is the best place, again while working the switches and levers manually,
this will help to lessen the concentration of dirty water, while washing
out most of the dirt/salt and therefore reducing the speed of oxidation.
But you will need to get it to a professional repair Company fast, any
delay and the equipment should not be allowed to dry at all, but expect
a high bill.
If what you seek is not here or not clear - contact
us directly and we shall endeavour to solve your problem
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